![]() ![]() In the Open box, type "dxdiag" (without the quotation marks), and then click OK.Ĥ. ![]() However, if you have trouble loading, could you follow these steps:ģ. The link above should provide us with your GPU information that I would like to gather in order to investigate if Chrome blacklists your GPU/driver combination for WebGL. That website will test your browser's WebGL settings and will give us some useful information to work from. Which service are you having problems with due to this WebGL error?ģ. A screenshot of your About this Mac overview.Ģ. Sorry to hear that you're also encountering this WebGL issue! To better assist you with this issue, please provide the following information:ġ. If anyone else is experiencing this issue, please contact our Support team directly here to report. Please let me know if there's anything I can do to help out in the meantime. The Freehand project should now load just fineĪs mentioned, we will absolutely keep you updated with progress on this issue and apologize for the inconvenience.Before selecting a project to add, Sign Out and then sign back in to the Freehand MS Teams plugin as shown in this screenshot.Click the + button to add a new Freehand project.Remove each of the Freehand projects from the team by clicking on the dropdown arrow on the project name and selecting Remove.If not, performing the steps below should help resolve this as well: In the meantime, as a workaround, if you switch your default browser to something other than Google Chrome or Microsoft Edge, then completely quit and restart the MS Teams application, this should help. That being said, I will open a ticket on your behalf with our Support team so that they can keep you in the loop on this issue. It appears as if what you're experiencing may, in fact, be related, a known issue that our Engineering team is continuing to investigate. Thanks for taking the time to provide those details! ![]()
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